Your quickest and easiest option is to call me and I'll guide you through everything Simple Steps to Request Remote Assistance in Windows 7 2) Launch the program by double clicking the shortcut you created From here we have 2 paths depending on how you do your e-mail. If you use an e-mail program on your computer 4) Once you click "Use email" a new email will open and all you need do is insert my email address and hit send. 5) The password box will open and you will tell me the password while we're talking on the phone. If you use web based e-mail like GMail, Yahoo, Hotmail etc. 7) Then save the file on your desktop 8) Now look at your desktop and you will see the file to attach and the password to tell me as we're on the phone. 10) Open your web based e-mail as you usually do, and choose to attach the file from your desktop Return to PC Help Desk Main Page
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